Terms of Service

1. Acceptance of Terms

By accessing or using the website located at marketing-nerd.com (the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use this Site.

These Terms apply to all visitors and users of the Site. They do not constitute a service agreement — any paid engagement with Marketing Nerd is governed by a separate written agreement between you and Marketing Nerd.

Marketing Nerd reserves the right to update or modify these Terms at any time. The most current version will always be available at this URL. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

2. About Marketing Nerd

Marketing Nerd is a for-profit marketing services business based in Charlotte, North Carolina. We provide business strategy, website design, search engine optimization (SEO), CRM setup, marketing automation, paid advertising, and related services to entrepreneurs and small business owners through a phase-based framework called the Business Building Machine.

Marketing Nerd is a separate and distinct entity from Option C Foundation, a nonprofit organization. References to Option C Foundation on this Site are provided for informational purposes only. Marketing Nerd and Option C Foundation operate independently and do not share ownership, governance, or financial resources.

3. Use of This Website

Permitted Use

You may use this Site for lawful purposes related to learning about Marketing Nerd’s services, completing the phase assessment, contacting the Marketing Nerd team, or otherwise engaging with the content provided. Personal, non-commercial use of this Site is permitted.

Prohibited Use

You may not use this Site to:

• Violate any applicable local, state, or federal law or regulation
• Submit false, misleading, or fraudulent information through any form
• Transmit spam, unsolicited communications, or harmful code
• Scrape, crawl, or systematically extract content from the Site through automated means
• Attempt to gain unauthorized access to any part of the Site or its infrastructure
• Interfere with or disrupt the Site or servers connected to it
• Impersonate Marketing Nerd, its team, or any other person or entity

Accuracy of Information

The content on this Site is provided for general informational purposes. While we make reasonable efforts to keep content accurate and current, we make no warranties about the completeness, accuracy, or fitness of site content for any particular purpose. Business strategies, frameworks, and recommendations described on this Site are general in nature and may not apply to every business situation.

4. Service Engagements

Separate Written Agreements

These Terms govern use of this website only. Any paid service engagement — including done-for-you services, guided coaching, or project-based work — is governed exclusively by a separate written agreement (such as a Statement of Work, Service Agreement, or Proposal) signed by both parties. No binding service agreement is created by submitting a form, sending an email, or making an inquiry through this Site.

Scope of Services

The scope, deliverables, timeline, and terms of any service engagement will be defined in the applicable written agreement. Marketing Nerd will provide only the services described in that agreement. Changes to scope require written agreement from both parties.

Payment

Payment terms, amounts, and schedules for any engagement are set out in the applicable written service agreement. Unless otherwise specified in writing, payment is due in accordance with the invoicing schedule provided at the start of the engagement. Late payments may be subject to fees as specified in the service agreement.

All fees are stated in United States dollars. Marketing Nerd does not refund payments for work already completed unless otherwise specified in a written agreement.

Client Responsibilities

Successful completion of Marketing Nerd services may require your timely cooperation, including providing access to accounts, assets, and information, reviewing and approving deliverables, and making decisions within agreed timelines. Delays caused by your failure to provide required materials or approvals may affect project timelines and are not the responsibility of Marketing Nerd.

Third-Party Tools and Platforms

Many services involve configuration, setup, or management of third-party tools and platforms (including but not limited to website platforms, CRM software, advertising platforms, and email tools). Your use of those platforms is governed by their own terms of service. Marketing Nerd is not responsible for changes in third-party platform policies, pricing, or availability.

5. No Guarantee of Results

Marketing Nerd provides services in good faith using frameworks, strategies, and methods developed from industry experience. However, marketing and business outcomes are not guaranteed. Business growth depends on many factors outside our control, including market conditions, competitive environment, client execution, budget, and the quality and consistency of implementation over time.

Nothing on this Site, in any assessment result, in any proposal, or in any communication from Marketing Nerd constitutes a guarantee, warranty, or promise of specific business results, revenue growth, lead generation, search engine rankings, advertising returns, or any other outcome.

Any examples of client results, case studies, or business descriptions provided on this Site are illustrative only and are not representations that you will achieve the same or similar results.

6. Intellectual Property

Ownership

All content on this Site is owned by or licensed to Marketing Nerd, including but not limited to:

• The Business Building Machine framework, its name, structure, and phase descriptions
• All written copy, page text, and marketing content
• The Marketing Nerd name, logo, and brand assets
• All illustrations, diagrams, and visual designs
• The website code, structure, and design
• All templates, guides, frameworks, and downloadable resources provided by Marketing Nerd

These materials are protected by United States copyright law and other applicable intellectual property laws.

Acceptable Use of Site Content

You may view and share individual pages of this Site for personal, non-commercial purposes (such as sharing a link with a colleague or referencing a framework concept in conversation). You may not:

• Reproduce, copy, or republish substantial portions of this Site’s content on any other website, platform, or publication without written permission
• Present the Business Building Machine framework or its phases as your own work or under a different name
• Use Marketing Nerd’s name, logo, or brand assets without prior written consent
• Sell, license, or commercially exploit any content from this Site
• Create derivative works based on our frameworks, copy, or designs without written permission

To request permission for any use not described above, contact us at info@marketing-nerd.com.

Your Content

When you submit information through a form on this Site, you represent that you have the right to submit that information. You grant Marketing Nerd a limited, non-exclusive license to use that information for the purposes described in our Privacy Policy (responding to your inquiry and providing services). We will not use your submitted business information in marketing materials without your consent.

7. Disclaimer of Warranties

This Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Marketing Nerd disclaims all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Marketing Nerd does not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Site.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Marketing Nerd and its owners, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost data, loss of goodwill, or business interruption, arising out of or in connection with:

• Your use of or inability to use this Site
• Any reliance on information provided on this Site
• Any services provided under a separate service agreement
• Any unauthorized access to or alteration of your submissions
• Any actions or inactions of third-party service providers

In no event shall Marketing Nerd’s total liability to you for all claims arising out of or related to these Terms or your use of the Site exceed the greater of (a) the amount you paid to Marketing Nerd in the twelve months preceding the claim, or (b) one hundred dollars ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above limitations may not apply, and you may have additional rights.

9. Indemnification

You agree to indemnify, defend, and hold harmless Marketing Nerd and its owners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms, your use of the Site, or your submission of false or misleading information.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any dispute arising under or related to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Mecklenburg County, North Carolina, and you consent to personal jurisdiction in those courts.

Before initiating any formal legal proceeding, you agree to contact Marketing Nerd at info@marketing-nerd.com and make a good-faith effort to resolve the dispute informally.

11. Changes to These Terms

Marketing Nerd may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Material changes will be noted on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

For questions about these Terms of Service, please contact us:

Marketing Nerd
Charlotte, North Carolina
info@marketing-nerd.com