Privacy Policy

1. Who We Are

Marketing Nerd is a for-profit marketing services business based in Charlotte, North Carolina. We help entrepreneurs and small business owners build the right business systems in the right order through the Business Building Machine framework.

This Privacy Policy applies to information collected through the website located at marketing-nerd.com and any forms hosted on that site. It does not apply to Option C Foundation, which is a separate nonprofit organization with its own privacy practices.

For questions or concerns about this policy, contact us at: info@marketing-nerd.com

2. Information We Collect

Information You Provide Directly

When you complete the phase assessment or contact form on this site, we collect the information you choose to submit. This may include:

• Your name
• Email address
• Phone number (if provided)
• Business name
• Your current business phase or stage
• Responses to assessment questions about your business
• The reason for your inquiry and any message you write
• Whether you are an approved Option C Foundation member

You are not required to submit any form to browse this website. We only collect personal information when you voluntarily provide it.

Usage and Site Analytics

We may use third-party analytics tools to understand how visitors interact with this website. Depending on the tool used, this may include data such as pages visited, time on site, browser type, device type, and approximate geographic region. This data is collected in aggregate and is used only to improve the website. We do not use analytics data to identify individual visitors.

If we use an analytics tool that sets cookies or collects personally identifiable information, we will update this policy to describe that tool specifically before it is deployed.

Cookies

This website may use cookies or similar technologies to support site functionality (such as remembering preferences during a session). We do not use cookies to track you across other websites or build advertising profiles. Most browsers allow you to refuse or delete cookies through your browser settings.

Information Submitted Through Forms (Netlify)

Forms on this website are processed by Netlify, Inc., our hosting and form management provider. When you submit a form, your submission is transmitted to and stored on Netlify’s servers. Netlify’s own privacy policy governs how they handle this data and can be found at netlify.com/privacy.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or assessment submission
• Identify your current business phase and provide a personalized recommendation
• Discuss or provide the services you have requested
• Follow up with you about your inquiry if you have not received a response
• Send you information about Marketing Nerd services that may be relevant to you, if you have opted in or if we have a legitimate business reason to believe you would find it useful
• Improve our website and forms based on aggregate usage data

We do not use your information for automated decision-making or profiling in ways that produce legal effects.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information in the following limited circumstances:

Service Providers

We use third-party service providers to operate this website and process form submissions, including Netlify for hosting and form management. These providers are permitted to use your information only as necessary to provide services to us, and are not authorized to use it for their own marketing purposes.

Analytics Providers

If we use a third-party analytics service, that service may receive aggregated, anonymized information about site usage. We do not intentionally share personally identifiable information with analytics providers.

Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect the rights, safety, or property of Marketing Nerd, our users, or the public.

Business Transfers

In the event that Marketing Nerd is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership and your choices regarding your information.

5. Data Retention

We retain the information you submit for as long as is reasonably necessary to fulfill the purposes described in this policy, respond to your inquiry, and maintain records of any service engagement.

Form submissions received through Netlify are retained in accordance with Netlify’s data retention policies. You may request deletion of your submission data by contacting us at info@marketing-nerd.com.

6. Your Rights and Choices

Opting Out of Communications

If you have received a follow-up email from Marketing Nerd and no longer wish to receive communications from us, you may reply to any email with “unsubscribe” or contact us directly at info@marketing-nerd.com. We will honor opt-out requests promptly.

Accessing or Correcting Your Information

You may request access to the personal information we hold about you, or ask us to correct inaccurate information, by contacting us at info@marketing-nerd.com. We will respond to reasonable requests within a reasonable timeframe.

Requesting Deletion

You may request that we delete the personal information you submitted through our forms. We will honor such requests to the extent possible, subject to any legal obligations to retain records.

Browser and Cookie Controls

Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete cookies, or notify you when a cookie is set. Note that disabling cookies may affect the functionality of some website features.

7. Children’s Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at info@marketing-nerd.com and we will take steps to delete it promptly.

8. External Links

This website may contain links to third-party websites. Those sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any site you visit.

9. Security

We take reasonable precautions to protect the information you submit. Form submissions are transmitted over encrypted connections (HTTPS) via Netlify. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

We recommend that you do not include sensitive financial, health, or legal information in form submissions to this website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable law. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of the State of North Carolina, without regard to its conflict of law provisions.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the information we hold about you, please contact us:

Marketing Nerd
Charlotte, North Carolina
info@marketing-nerd.com